What Happens When a Board Fails at Oversight?

Categories: Board Member Roles · Board, Board Chair, ED/CEO Roles · Good Board Practices · Hiring ED or CEO · LeadershipTags: · Leave a comment

A reader shared this story with me. Their reflections on what went wrong are great lessons for all board members. The ED went rogue out of arrogance. The Board Chair thought he personally managed the ED. The rest of the Board did not insist on transparency and oversight. Overconfident ED, Self-Important Board Chair, Acquiescent Board Means Trouble As told by a Board Member someplace in the US I have been on many nonprofit boards over the years – mostly in one specific programmatic area where I have developed expertise. The situation I am about to describe was difficult. I often… Read more

Unclear Roles Lead to Conflict and Chaos

Categories: Board Member Roles · Board, Board Chair, ED/CEO Roles · Conflict of Interest · Founder Transitions · Good Board Practices · Hiring ED or CEO · LeadershipTags: Leave a comment

A board member, who went through a traumatic founder transition, shared the story with me. In the organization’s early years, board members took on many staff roles and the ED and Board Chair were the same person. As the organization matured, the founders struggled to transition their roles. This led to personality conflicts, lack of accountability, and ultimately the resignation of both founders. Clarifying Roles Is Essential As told by a Board Member somewhere in the US I remember when our nonprofit — which focused on special needs kids — was just starting out. It was founded by a couple,… Read more

Handling a CEO Problem with Empathy

Categories: Board Member Roles · Board, Board Chair, ED/CEO Roles · Hiring ED or CEO · LeadershipTags: · · Leave a comment

In this post, I share the story of how one Board Chair – and board – managed a problematic situation with a new CEO in a sensitive way. Trust Your Gut if Something Seems Wrong with Your CEO As told by a Board Chair somewhere in the US I was Board Chair of a medium-sized nonprofit in a midwestern city. The organization had been around for decades and was very impactful. We had a lot of support from local corporations, foundations, and big donors. Our staff were – and still are — amazing and have built trusting relationships with the… Read more

Take Care of the Great ED You Want to Keep

Categories: Board Member Roles · Board, Board Chair, ED/CEO Roles · Good Board Practices · Hiring ED or CEO · LeadershipTags: · · 1 Comment

My last few posts have been an informal series. I posted about what I believe makes a good Board Chair. I wrote a second post on the relationship between the Board Chair and the CEO. I listed 8 Ways to Be a Great Board Member and I provided a framework for doing an Annual CEO Performance Review. One reader made an excellent comment on my post on performance reviews, noting that it is critical that the CEO and board be aligned on priorities in advance. I think it is a great addition. Another reader shared a story in which her… Read more

For Success, Pay Attention After You Hire the ED

Categories: Board Member Roles · Founder Transitions · Good Board Practices · Hiring ED or CEOTags: · · · · Leave a comment

I received feedback from quite a few readers after posting my last story about selecting a new CEO or ED. One reader said that before selecting a new CEO, it is important to have some foundational aspects in order, specifically: The board is clear about its role and about the difference between governance and service. Board and staff are aligned around a strategic plan. The board has an emergency plan if the ED is not able to continue to serve. The board focuses on professional development and meets frequently with the ED to discuss progress toward the strategic plan as… Read more