For Success, Pay Attention After You Hire the ED

I received feedback from quite a few readers after posting my last story about selecting a new CEO or ED. One reader said that before selecting a new CEO, it is important to have some foundational aspects in order, specifically: The board is clear about its role and about the difference between governance and service. Board and staff are aligned around a strategic plan. The board has an emergency plan if the ED is not able to continue to serve. The board focuses on professional development and meets frequently with the ED to discuss progress toward the strategic plan as… Read more

Thoughts on Hiring a New CEO or ED

A friend who is board chair of a local nonprofit called to ask me about hiring a new ED. The long-time, founding ED of his organization had given notice. Nothing was broken, the ED just felt it was time to move on. My friend knew that I had participated in ED searches and wanted to know if I could give him an overview of the process and share my thoughts. He also recognized that hiring a new ED or CEO is one of the most important jobs of a nonprofit board. This is what I shared. 1. Communications I cannot… Read more

Keep Funding and Over-Communicate During Transitions

I recently received a call from the Executive Director of an organization that I have supported since it was founded. I have been a consistent major donor and love the organization’s mission. The ED called to tell me he is leaving the organization. I asked him a bunch of questions – about why he was leaving and what he was going to do next. After I felt assured that he was not being pushed out and that there was not an issue with the organization, I wished him good luck and asked him to keep in touch. He then said,… Read more

No One Should Be Indispensable

In my last two posts, I shared stories about a founder who stayed around too long and another founder who made a positive and gracious exit. In this post, I share a story about the founder of an all-volunteer organization who wanted to move on but could not because they were not set up for leadership transition. There are two lessons from this story. The first is to make sure you don’t rely too much on one individual – either as ED or as Board Chair. As a board member, you have responsibility for the well-being of the organization. If… Read more

Check Your Ego and Prioritize the Organization

I love to share good stories. After my last post (about a founding ED who would not let go), a reader reached out to me to share a very different story. In this post, the founding CEO, the board chair, and the new CEO worked together to make a smooth and successful transition. What worked? Everyone emphasized their commitment to the organization, putting mission before ego. The founder pledged to support the new CEO. The board created a thoughtful, strategic process that prepared them and staff for the transition for the future. The new CEO and the founder developed a… Read more