A board member, who went through a traumatic founder transition, shared the story with me. In the organization’s early years, board members took on many staff roles and the ED and Board Chair were the same person. As the organization matured, the founders struggled to transition their roles. This led to personality conflicts, lack of accountability, and ultimately the resignation of both founders. Clarifying Roles Is Essential As told by a Board Member somewhere in the US I remember when our nonprofit — which focused on special needs kids — was just starting out. It was founded by a couple,… Read more
Category: Founder Transitions
For Success, Pay Attention After You Hire the ED
I received feedback from quite a few readers after posting my last story about selecting a new CEO or ED. One reader said that before selecting a new CEO, it is important to have some foundational aspects in order, specifically: The board is clear about its role and about the difference between governance and service. Board and staff are aligned around a strategic plan. The board has an emergency plan if the ED is not able to continue to serve. The board focuses on professional development and meets frequently with the ED to discuss progress toward the strategic plan as… Read more
Thoughts on Hiring a New CEO or ED
A friend who is board chair of a local nonprofit called to ask me about hiring a new ED. The long-time, founding ED of his organization had given notice. Nothing was broken, the ED just felt it was time to move on. My friend knew that I had participated in ED searches and wanted to know if I could give him an overview of the process and share my thoughts. He also recognized that hiring a new ED or CEO is one of the most important jobs of a nonprofit board. This is what I shared. 1. Communications I cannot… Read more
Keep Funding and Over-Communicate During Transitions
I recently received a call from the Executive Director of an organization that I have supported since it was founded. I have been a consistent major donor and love the organization’s mission. The ED called to tell me he is leaving the organization. I asked him a bunch of questions – about why he was leaving and what he was going to do next. After I felt assured that he was not being pushed out and that there was not an issue with the organization, I wished him good luck and asked him to keep in touch. He then said,… Read more
No One Should Be Indispensable
In my last two posts, I shared stories about a founder who stayed around too long and another founder who made a positive and gracious exit. In this post, I share a story about the founder of an all-volunteer organization who wanted to move on but could not because they were not set up for leadership transition. There are two lessons from this story. The first is to make sure you don’t rely too much on one individual – either as ED or as Board Chair. As a board member, you have responsibility for the well-being of the organization. If… Read more