Unexpected Bias Reveals Need for Diversity

This post is the third in a series about hiring a new CEO or Executive Director. The first post is the story about an effective search that resulted in a great CEO. The second post included three stories which explored how the outgoing Executive Director might be (or not be) involved in the search process. This post tells a story about a new President of a community college – a minority, immigrant woman — who faced challenges after being hired. The board chair sadly recognized that race and gender bias were a big issue. He acknowledged that had he and… Read more

Hiring a New CEO or Executive Director

Hiring a new CEO or Executive Director is one of the most important jobs – if not the most important job — for a board. You are hiring the person who represents the organization, sets its direction, and motivates its staff and stakeholders. As I interviewed board members around the country, the significance – and the difficulty – of making the right decision came up over and over. So, I am going to dedicate several posts to this topic. And I am going start with a story of a successful CEO search – one where several years down the road,… Read more

Define Roles and Engage Board Members

I was told about a board where the ED worked very hard for months on a strategic planning document. The ED worked with staff and got input from community partners. Board members were not part of the process. When the ED brought the final plan to the board, they tore it apart. I share this story often. People join boards because they are passionate about the mission and want to add value to the organization. Organizations spend a lot of effort identifying board members with great skills such as finance, communications, marketing, and fund raising. And then there is this… Read more

Changing Course for More Impact

For my inaugural post, I decided to share a positive story. An inspiring young ED had a vision for increased impact. But making it happen required an experienced board chair as co-leader. This story hits on many topics: the role of the board in managing the ED, the role of the board chair vs. the ED, and the need for a generative board to support change. Underlying all was a strong, respectful, and trusting relationship between the board chair and the ED. Read more