Connect with Every Board Member Annually

In my last post, a CEO shared a story about setting expectations for prospective board members and then reminding them yearly. She noted that when she started her position as CEO, she met with every person on her board. I applaud that she did this. I recommend that every new CEO take the time to meet with every board member and then stay connected in subsequent years. I also recommend that the Board Chair meets with board members yearly if possible. If the board is large, then the Board Chair, the Chair Elect (Vice Chair), and the CEO might split… Read more

What Happens When a Board Fails at Oversight?

A reader shared this story with me. Their reflections on what went wrong are great lessons for all board members. The ED went rogue out of arrogance. The Board Chair thought he personally managed the ED. The rest of the Board did not insist on transparency and oversight. Overconfident ED, Self-Important Board Chair, Acquiescent Board Means Trouble As told by a Board Member someplace in the US I have been on many nonprofit boards over the years – mostly in one specific programmatic area where I have developed expertise. The situation I am about to describe was difficult. I often… Read more

What Happens When Your CEO Shifts Focus?

A former Board Chair recounted how an innovative program garnered national recognition and sparked demand for their visionary CEO to speak at conferences and consult with other organizations. Unfortunately, this meant the CEO began to neglect their own organization. The Board Chair described how the Board learned about and addressed the challenges.  Innovative Program Creates Demand for Visionary CEO’s Insights As told by a Board Chair somewhere in the US. I served on the board, and later as Board Chair, of a state-wide direct service organization that had developed a groundbreaking and effective program. The CEO, a respected innovator with… Read more

Changing Board Culture

A colleague shared a story about how she transformed a lax, weak board into a more responsible and engaged one. She notes that changing culture takes agreement, transparency, patience – and some ingenuity. Lack of Oversight Could Be Negligence As told by a Board Chair somewhere in the US. I served on the board of a nonprofit that had been around for decades and that had a very strong CEO. I joined because of the reputation of the CEO and the organization and because I was very passionate about the mission. I should say that I have also served on… Read more

Unclear Roles Lead to Conflict and Chaos

A board member, who went through a traumatic founder transition, shared the story with me. In the organization’s early years, board members took on many staff roles and the ED and Board Chair were the same person. As the organization matured, the founders struggled to transition their roles. This led to personality conflicts, lack of accountability, and ultimately the resignation of both founders. Clarifying Roles Is Essential As told by a Board Member somewhere in the US I remember when our nonprofit — which focused on special needs kids — was just starting out. It was founded by a couple,… Read more