Being Effective on a Board Requires Personal Connections

I spoke to a board member who had served on many nonprofit and for-profit boards. They shared that the best way to make things happen is to build strong personal relationships with all board members and the CEO. Meet One-on-One with Board Members As shared by a board member somewhere in the US. Managing a board is like managing a team. You need to build trust. You need to find the best fit for each person’s skills. You need to figure out how to get the most out of everyone. And for me, you don’t do that in a large,… Read more

Should You Shutter Your Organization?

I spoke with an individual who spent decades doing innovative work in the nonprofit sector. They shared three stories – each about an organization that closed its doors. Each experience brought new insights. They noted that sometimes the lessons were tough, but all shed light on how boards and staff interact, who really holds power, and what it means to end things well. How an Organization Is Closed Provides Insight into Power As told by a nonprofit leader somewhere in the US. I’ve had an unusual career in that I’ve been part of three nonprofits that have closed down –… Read more

Give a Board Seat for a Volunteer?

In this post, I share a story from a frustrated board chair. One board member consistently “ghosts” the organization. He does not show up. He does not respond to communications. The chair discovered that the CEO is working with this unreliable board member as a volunteer advisor for some programmatic work, and the CEO does not want to risk that relationship. Two questions arise: How do you create a board culture of engagement and commitment?  And should an organization save a board seat for someone who volunteers on the programmatic side but is not really interested in board responsibilities? Fix… Read more

Be Clear About Roles, But Ask Questions and Respond Respectfully

In this post, an experienced board member and ED reflects on a situation he encountered on his very first board as a young man. Back then, he admired the way a strong ED drew a firm line between board responsibilities and management responsibilities. That clarity made an impression. But with the benefit of experience—and a little wisdom that comes with age—he now recognizes the value of a gentler approach, both in the way board members ask questions and in the way a nonprofit leader responds. Making Demands Evokes Defensive Responses As told by a Board Member and ED somewhere in… Read more

Navigating Uncertainty: Lead with Strategy and Compassion, Not Fear

In this post, I focus on how nonprofits can remain resilient and impactful in uncertain times by addressing both sides of the financial equation: revenue and expenses. In my last post, I wrote about on Risk Management, in the one before on Financial Fraud, and the one before that on Managing Critical Business Accounts.  All these areas are important to ensure your organization can face challenges due to external factors such as the economy and internal ones due to staffing changes. Focus on Both Revenue and Expenses Nonprofits are being squeezed from both sides. Government and foundation funding are declining,… Read more