Pick Up the Phone

Categories: Board Member Roles · Board, Board Chair, ED/CEO Roles · Good Board Practices · LeadershipTags: · · Leave a comment

In a similar theme to my last post where a nonprofit CEO discusses the stresses of being remote, in this story, a nonprofit board chair shares how she discovered that the best way to solve issues between people is to pick up the phone, schedule a zoom call, or meet in person to talk things through. She reflects that we have gotten out of the habit of interacting in real time, instead relying on email which can be easily misinterpreted. She also notes that going forward it is important to create times for casual personal interactions. We Need to Stay… Read more

Dealing with Remote Environments

Categories: Board, Board Chair, ED/CEO Roles · Good Board Practices · LeadershipTags: · · 1 Comment

A CEO described the stress on individuals and organizations of being remote.  They noted that it led to lack of trust, rumors getting out of control, and very transactional relationships. They saw how people would reach out only if there was a reason to. The informal interactions in the office or over dinner – the ones that build empathy, connection, and trust —  are missing. Since many companies will continue to be remote or hybrid, addressing these issues is important. COVID Stress Makes Staff Feel Overwhelmed and Inadequate As told by a nonprofit CEO somewhere in the US I am… Read more

Process Matters Even with an Internal Candidate for ED

Categories: Board Member Roles · Hiring ED or CEO · LeadershipTags: · · 1 Comment

I spoke with a new executive director who had been elevated to that role after serving as deputy director. She described how her board created a transparent search process to make sure she was a good fit for the position. She further explained that going through an interview process was also good for her because it helped her articulate her strengths and vision. Develop a Profile to See if an Internal Candidate Is a Good Fit As told by an Executive Director somewhere in the US Transitions matter and people don’t think enough about succession and leadership. For the last… Read more

Be Intentional About Connections and Culture

Categories: Advocacy · Good Board Practices · LeadershipTags: Leave a comment

I spoke to an ED of an organization in the mental health field. They reflected on the past year and some intentional actions that were taken to create connections and trust between board members so that hard decisions could be made. They also spoke of the impact of DEI training and that they are looking forward embracing advocacy. During COVID, ED Leans Into Board for Support We have a big board – 30 people. We are in the mental health field. Reflecting on the past year and more, I would say that I have leaned into the board in ways… Read more

How Do We Keep Helping the Kids?

Categories: Board Member Roles · Fundraising · Leadership · Nonprofit FundingLeave a comment

I spoke to the board chair of an organization that works in community mental health. Reflecting on the last year and a half, he described how the board focused on making sure their organization could continue providing vital services. He expressed their commitment to the core work which meant the board stepping up to raise sufficient funds. Kids’ Problems Don’t Go Away As told by a Board Chair somewhere in the U.S. My organization serves kids and families coping with mental illness, substance abuse, and violence. We work in schools as well as directly. When COVID hit, the board’s first… Read more