In this post, an experienced board member and ED reflects on a situation he encountered on his very first board as a young man. Back then, he admired the way a strong ED drew a firm line between board responsibilities and management responsibilities. That clarity made an impression. But with the benefit of experience—and a little wisdom that comes with age—he now recognizes the value of a gentler approach, both in the way board members ask questions and in the way a nonprofit leader responds. Making Demands Evokes Defensive Responses As told by a Board Member and ED somewhere in… Read more