Do Not Surprise Your CEO or Board Chair

In my last post, I gave new Board Chairs some advice on how to be effective in their new roles. One point I made was to develop a good relationship with the CEO. Several readers asked for more information. So, this post will address the Board Chair- CEO relationship. At the high level, trust, transparency, and respect are key to this very important relationship. As Board Chair, you especially need to be humble. The CEO is the expert. And a goal for both is ensuring there are no surprises. For All Organizations As I noted in my last post, your… Read more

Advice for New Board Chair

Not long ago, a friend invited me to coffee – she had recently been elected to be Board Chair for a nonprofit. It was her first time as a Board Chair although she had been on this board for several years and had also served on other boards. She asked me if I had any advice for a new Chair. Here is what I shared: Don’t Act Alone Remember that while you can influence many things as Board Chair, you don’t have more power than anyone else on the board. You have one vote. Every board member has one vote.… Read more

Experienced Board Members Add Great Value

In my last post, I stated that sometimes being good leader is knowing when it is time to step back and allow others to lead. Some of the best leaders I know have graciously handed the reins to new people – often younger and more diverse people, though not always. These amazing people keep the mission of the organization at the forefront. They understand that fresh ideas and new voices are necessary to have the most impact. That said, long-time leaders also offer a huge amount to an organization. I would never advocate for an organization having all of its… Read more

Should You Have Agendas for Board Meetings?

In this post, I share how a diverse board handles some different cultural norms around agendas and meetings. It’s a good lesson about being transparent and inclusive. How One Board Changed the Way Agendas Were Developed and Meetings Were Run Told by a Board Chair somewhere in the US Many years ago, I was board chair of a small nonprofit that had a very diverse board. At one meeting, a board member suggested that we not use agendas. He said that there were cultures where following a strict agenda was uncomfortable and — to respect those individuals — we should… Read more

Pick Up the Phone

In a similar theme to my last post where a nonprofit CEO discusses the stresses of being remote, in this story, a nonprofit board chair shares how she discovered that the best way to solve issues between people is to pick up the phone, schedule a zoom call, or meet in person to talk things through. She reflects that we have gotten out of the habit of interacting in real time, instead relying on email which can be easily misinterpreted. She also notes that going forward it is important to create times for casual personal interactions. We Need to Stay… Read more